Job Opportunity: BID Manager at Discover Lanark

Discover Lanark BID is seeking a self-starting, motivated experienced individual, with the ability to manage the delivery of the Discover Lanark BID 5-year business plan through projects and initiatives aligned with the four key themes for improvement:

• Appearance & Access – Improving how Lanark is presented to locals and visitors
• Business – Putting successful businesses at the heart of Lanark’s community
• Community – Businesses and community working together for a better Lanark
• Lanark and New Lanark – working together to capitalise on tourism

Our full Business Plan is available here

This exciting role will require the successful candidate to efficiently and effectively manage relationships with individual businesses and partners using an organised and methodical approach to project management.

The successful candidate, who will form part of the wider Business Improvement Districts Team will be required to manage staff, consultants and contractors to ensure appropriate levels of capacity and skills are available to ensure the delivery of projects in line with the business plan targets for the BID.

Salary: £32,000 – £35,000 with scope for performance based financial incentives.

25 days holiday per annum plus Bank Holidays, Car Ownership (Business Class Insurance) and a Full Driving Licence are essential. Mileage rate is paid for business mileage.

Closing date for applications – 10th May 2019

Please send a CV and covering letter to:

Graeme McLeish (Chair of Discover Lanark)
37-39 Wellgate
Lanark
ML11 9DS

BID Manager Key Job Duties and Responsibilities

1. Be accountable to the Board of Directors and undertake both operational and strategic projects to sustain the success of the Discover Lanark Business Improvement District in line with the BID Business Plan
2. Deliver the projects and services set out in the BID Business Plan and to maintain and further develop a positive climate within which local and national business stakeholders will ultimately endorse the continuation of the BID after its initial 5-year period.
3. Propose revisions to the Business Plan as necessary and prepare reports and briefing papers for the BID Board to make appropriate and informed decisions.
4. Direct and manage the BID contracts, commitments and baseline agreements in line with the BID Business Plan and formulate actions and follow up as appropriate to ensure appropriate remedial actions are taken
5. Act as the main company point of contact for all strategic and where required operational matters relating to the town.
6. Develop effective working relationships at a strategic and operational level with a variety of public agencies, private sector partners, stakeholders, press and media, local organisations and other interest groups
7. Effectively manage all programmes of work identified within the BID Business Plan ensuring that interdependencies are identified, and work is undertaken to the appropriate time, cost and quality with the resources available
8. Measure, monitor and be proactive in improving the Key Performance Indicator’s (KPI’s) set out in the Business Plan to the satisfaction of the Board of Directors and the members.
9. Ensure the proper and effective operation and development of the company in accordance with the Memorandum and Articles of Association.
10. Proactively seek and secure further funding to sustain the company for the future through a variety of sources including private sector involvement and voluntary contributions
11. Act as the first point of contact for levy payers, within the framework of the Business Plan and the operational needs of the company.
12. Work positively and constructively with the Local Authority to ensure maximum investment and co-operation in achieving the objectives of the BID Business Plan.
13. Manage the overall budget in line with good practice financial control procedures to ensure that the projects and services are developed and delivered within the agreed budget. Monitor expenditure and advise the Board of the financial position of the company including the assistance with the preparation of company accounts.
14. Liaise and work with the other agencies and bodies in relation to the strategic development and economic growth of the business improvement district.
15. Manage Staff and Contractors and work with Partners to ensure projects and services are developed in a cost and time efficient manner. Ensure that all those involved in the company understand the contribution they make to and identify with the aims and objectives of the business improvement district
16. Co-ordinate and manage marketing, promotional and associated events with the assistance (where necessary) of creative, design & marketing agencies to maximise impacts and outcomes. Ensure that the company is promoted positively and that the reputation of both the Company and Lanark are maintained to the highest quality.
17. Co-ordinate and manage the day to day administration of the company including office accommodation, Board of Director meetings, and any correspondence associated with the company.
18. Maintain a website and social media to keep the businesses and the local community apprised of developments, new projects and activities of the company.
19. To work in partnership to develop and implement projects and activities relating to the town centre as agreed with the appropriate public agencies and bodies and react as appropriate to concerns and issues that may impact negatively local businesses and the town centre.
20. Comply with all necessary legislation as required.
21. Comply with Health and Safety policies, organisational statements and procedures, report any incidents/accidents/hazards and take a pro-active approach to health and safety matters in order to protect both yourself and others.
22. Carry out any other reasonable activities as required by the Board of Directors
23. Comply with the requirements of the Planning etc (Scotland) Act 2006 in relation to Business Improvement Districts and the Regulations of 2007.

Person Specification

Minimum Desirable Criteria

1. A flexible approach to working hours that reflects the hours of business of all Lanark’s business community.
2. Demonstrable commitment to providing an exceptional customer service experience.
3. Experience of project and financial management and control
4. Evidence of knowledge and experience of both the public and private sectors.
5. Ability to communicate both orally and in writing to a wide range of bodies, agencies, sectors and the local community (including the ability to write clear and concise reports and presentations)
6. An ability to prioritise and remain focused; to organise workloads of self and others with no daily supervision.
7. Ability to build and maintain strong working relationships with a diverse set of partners.
8. Ability to work under pressure and to tight deadlines
9. Ability to effectively present a business case to key stakeholders for recommending change and improvement
10. Knowledge of legislation in relation to private companies.
11. Experience of dealing with the media and press.
12. IT skills – ability to use and adapt to a variety of Microsoft Office based and project management applications. Must be confident in using Word and Excel.
13. Experience in marketing, event management or brand management, and have dealt with creative, design & marketing agencies
14. An awareness and understanding of key Scottish Government and Local Authority economic development policy and strategic priorities as they pertain to town and city centres.
15. An awareness of the dynamics affecting the retail, leisure, office, public and other sectors that have an interest in the town and city centres.
16. Ability to be able to analyse problems and adopt an innovative approach to finding solutions
17. Be able to travel independently or access reliable transport in order to carry out the travelling requirements of the post.
18. Be able to build local capacity and entrepreneurial spirit by leading from the front.
19. Be committed to developing an understanding of community issues.
20. Be confident in driving the business forward for the benefit of members, partners and the wider regeneration aspirations of the public sector and the local community.